The Greatest Guide To Telus customer service
The Greatest Guide To Telus customer service
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People brokers Performing towards Telus Rewards, as an alternative to retaining the outdated faithful customers they make them go away to look for other provider
@Oleginza Wrote: I identified as Telus CS at 8.55AM Mountain time they usually hanged up on me, indicating that I need to get in touch with all through "common Office environment hrs". Is this for genuine?
If an automatic assistant asks for The rationale of one's phone, point out "I would want to make payment preparations for my mobility bill".
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• In my dialogue with Juan from the loyalty staff, I had been falsely accused of getting discriminatory when I referenced One more department, which was really offensive and uncalled for. Juan later on apologized, expressing that the expertise was completely unacceptable.
once the agent assessment my account he reported I can not provide you with a deal or credits such as you have now using your exiting account, so i just gave up and hangup the mobile phone.
Undoubtedly not the working experience we want our customers to possess. Be at liberty to send us a private message and we will talk about our possibilities to acquire this settled for yourself.
I have not been so pissed off with a company. It really is difficult for getting solutions from Telus. My Invoice has long been altered a number of situations considering the fact that signing up with them a year ago following a promoter arrived to our doorway and drew us in with attractive offers. She even stated Telus would purchase Shaw's agreement penalty to move us about. I regret each individual 2nd of going. It will take up almost all of the afternoon to talk to anyone at Telus. Hold occasions estimate one hour only to become forwarded to someone and placed on maintain for an additional hour. My deal settlement reveals what my Invoice need to be Nevertheless they arbitrarily modify my Invoice to one hundred.
If an automated assistant asks for telus billing support The main reason of your respective call, point out "I would like to make payment arrangements for my mobility Monthly bill".
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I would really like a phone from someone who has some decision making power on how I am able to near my accounts and be accomplished with Telus.
The TELUS crew acknowledges that our get the job done spans several Territories and Treaty places and we are grateful for the normal Understanding Keepers and Elders who're with us nowadays, individuals who have absent ahead of us plus the youth that inspire us.
The TELUS team acknowledges that our function spans several Territories and Treaty places and we've been grateful for the traditional Awareness Keepers and Elders who are with us nowadays, those who have long gone before us plus the youth that encourage us.
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